-
How to
organize
your front
office —
efficiently
schedule,
welcome,
educate and
bill
patients.
Help your
patients
understand
referrals,
HIPAA
notifications,
Advance
Beneficiary
Notices, and
the
confusing
world of
medical
insurance
-
Hundreds of
sample
practice
policies and
forms are
also on the
included CD,
so you can
customize
them for
your unique
practice —
saves you
valuable
time
-
Hiring
guidance:
interview
questions,
sample
applications,
guidance on
employment
tests, how
to perform
reference
checks,
sample job
descriptions,
and average
earnings
data by
state and
job function
— save
effort with
expert
advice
-
Effective
employee
management:
work
distribution,
performance
reviews,
employment
policies,
sample
employee
handbook,
disciplinary
procedures;
sample
policies on
absenteeism,
hygiene,
dress code,
outside
employment,
internet
usage —
train and
retain the
best
employees
-
Policies
regarding
legal
issues:
maximum
hours,
overtime and
minimum wage
laws by
state,
parental,
family and
medical
leave, COBRA
coverage,
dismissal,
sexual
harassment,
and
disabilities
— know the
rules
Collection
strategies and
processes: cash
receipts,
patient
statements,
collection
letters, bad
check
notifications,
and patient
dismissals — get
paid faster
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