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Claim Forms ship free via USPS Priority Mail or UPS Ground.
Books ship free via USPS Media Mail or UPS Ground (shipment time 4 to 10 business days)
- The only guaranteed shipping times are expedited options from UPS (3-day and faster).
- At the bottom of this page is a map showing esimated delivery times for UPS ground service from our main shipping facility to all points in the US.
- The cut-off time for an order to ship the day it was made is 1pm CT. Otherwise, the product will ship out the next business day.
- Trackable ground and expedited shipping is available by UPS.
- Rates are calculated during checkout based on weight and delivery address.
- Customers receive email tracking information when items ship.
- Customers may receive more than one package to complete their order.
- Updateable (binders), software, and some other Optum products ship from separate warehouses.
- Data files are delivered by electronic download only after completion of licensing.
- Online software is activated with 48 hours of receiving payment.